From backlog to finished work, fast.
What getting started looks like, what running it feels like, and how it gets better over time.
A workflow live and working, sooner than you'd expect.
Each workflow can be live and processing real documents within weeks. Your team's involvement is concentrated up front — a working session to walk us through how the work happens today, a small set of representative documents, and someone available for a few targeted questions. From there, our engineers configure, test, and refine it against your actual documents.
We identify the right workflows together
We start with a conversation about how your team works today, and map out which workflows are the best fit to automate first.
A brief working session to understand the work
We spend time understanding the process — what comes in, what needs to happen to it, and what good output looks like.
A few examples are all we need
We need a small set of representative examples covering the full workflow — documents, steps, rules, and outcomes. From there, the structure is configured automatically.
We train, refine, and go live
Once the workflow is set up, we run a training phase to reach the accuracy and performance level you need. When you're satisfied, we go live.
Your team oversees the work, not the work itself
Once a workflow is running, your team's involvement is light and focused. Documents flow in. Synthetica processes them. Your operators see only what needs human judgement — exceptions, approvals, anything ambiguous. Everything else completes on its own and lands where it needs to go. Your team's role shifts from doing the work to overseeing the work.
One view of everything in progress
What's been processed, what's pending, what needs attention. No tasks lost in inboxes or shared drives.
Human actions are routed to the right person
Approvals, validations, unclear fields — anything requiring a human decision is directed to the person who should handle it.
Every step is logged and traceable
A full record of what was processed, what was reviewed, and what was approved — available whenever you need it.
Performance improves with every run
The tool continuously refines itself against your real documents and cases, becoming more accurate the longer it operates.
An automation that adapts as your process does
Automations aren't set and forget. After commissioning, we continue retraining regularly across three dimensions.
Accuracy
Validated corrections and growing data volumes feed back into the models, improving how accurately the automation handles your specific documents and edge cases.
Adaptability
As your process changes or new document types appear, the automation is retrained to handle them. It gets better at cases it hasn't seen before, not just the ones it has.
Efficiency
We continuously fine-tune the models behind each automation and replace general-purpose models with smaller, focused ones optimised specifically for what your workflow needs. No oversized model doing a thousand things that aren't relevant to you.
